Part Time Activity Lead Terrace View

Purpose of the Position

To plan and provide varied and resident centered programming that meets a variety of interests and individual needs as well as adapting the social, environmental, and personal care for full and purposeful life in the resident’s home. The Caregiver is responsible for working with the neighborhood team to complete the daily neighborhood routine. This position will be cross trained to provide housekeeping and assist with resident cares.

Essential Functions

·        The Caregiver will specialize in coordinating with residents and employees to carry out the activity programming for the neighborhood. The Caregiver will also seek to teach others how to engage residents in spontaneous activity so the neighborhood is full of life.

·         May provide limited personal care assistance including grooming and other assistance as needed. Knows the content and follows each resident’s service plan.

·        Develops effective relationships with residents and learns resident preferences and individualizes services for each resident.

·        Communicates and electronically documents activity program participation in an effective and timely manner. Passes information on to co-workers to provide continuity of services. Collaborates with staff to insure that activities are provided at various times.

·        Prepares for meal services, serves food/drinks and acts as a host or hostess to provide the warmth of family with the service of a restaurant. Joins residents to encourage socialization and to develop relationships.

·        Ensure the cleanliness and attractive appearance of the neighborhood.

·        Completes housekeeping services as assigned both in common spaces and in resident rooms, following established schedules and polices/procedures.

·        Works effectively as part of the neighborhood team accepting responsibility of work related tasks, sharing the work load with other team members.

·        Effectively communicates with supervisor and other departments.

·        Cleans, sanitizes and straightens resident rooms as instructed.

·        Accommodates resident’s needs through responding appropriately to resident’s verbal/nonverbal expressions of needs.

·        Develops plans and identifies resident and neighborhoods interests for planned programming that meets residents’ needs.

·        Assures community involvement in the neighborhood and works with volunteers.

·        Assures resident’s spiritual needs are met by willing employees.

Knowledge, Skills and Abilities

·        Knowledge of a resident centered model of service delivery within neighborhood.

·        Support the mission, vision and values of Friendship Haven.

·        Abide by Friendship Haven Standards of Personal Performance and Code of Ethics.

·        Ability to work effectively with co-workers in a team environment.

·        Proficiency in writing and communicating with other team members.

·        Accountability to complete tasks with minimal supervision.

·        Ability to deliver excellent customer service and public relations.  Ability to be tactful in resolving customer service concerns and situations.

Minimum Requirements

·        Education:  Level of education to communicate effectively.  Must be willing to complete cross training to complete versatile assigned work tasks.  Required to complete safe food handling and sanitation.

·        Experience:  Working in aging related environments, public service, housekeeping or dining environments preferred.

Physical Demands

·        Sits, stands, bends, lifts and moves during work hours.

·        Should be capable of lifting up to 50 pounds on a regular basis.

·        Willing to work beyond normal working hours, and on weekends and holidays when necessary.

Mental Demands

·        Subject to frequent interruptions.

·        May be subject to hostile and emotionally upset residents, families and visitors.